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When the money will be taken from my credit / debit card?
When you make an order, your bank may reserve necessary amount of money, and it means that you will not be able to access that amount. When your order will be sent out from our warehouse, we will receive your payment.
I have not received my order, what shall I do?
How to return or exchange a purchase?
If the good has not been used, it has been damaged before or does not conform with your order, it is possible to return or exchange it within 14 days from the date of receipt of the good, in accordance with the legislation procedure. All shipping costs are covered by buyer. In purpose to get a form of refusal, please send a request to firstname.lastname@example.org.
How to pay for the order?
After the order, to your e-mail address will be sent an order confirmation. The payment shall be made through the electronic payment system of VISA or MasterCard payment card or PayPal system.
How is defined the price of an order?
In orders which are within Latvian territory and within the territory European Union countries, the prices of goods are shown with value added tax (VAT) and the final payment of VAT of 21% is charged along with the price of a good.
In orders to countries outside the European Union, in shopping basket items are initially presented with the value added tax (VAT) of 21%, but by the selection of recipient’s country, the final bill will decrease on the amount of value added tax (VAT) and this amount will not be charged.
When the order will be sent?
Your order will be sent the next working day after the payment reaches our current account.
How long it does take to deliver the orders?
Within Latvian territory the order will be shipped within 2 business days. To European Union countries within it will take untill 10 working days. Outside the European Union 2-4 weeks.
What is the price of delivery?
Delivery charges are calculated according to order delivery pricing, this amount will be included in your bill. It is possible to receive order at an&angel showroom in Riga, Antonijas street 24, free of charge. Delivery charges outside the Latvian territory are calculated according to courier service provider’s pricelist.